How your EWA A127 gets from us to you, and what we can and can’t promise along the way.
Free shipping is provided on all prepaid orders, deliverable anywhere in India.
Payment: Currently, prepaid orders only — COD is not available.
Delivery timelines may vary by location once dispatched from our warehouse — generally 4–7 days, excluding public holidays and festival periods, which may extend delivery timelines.
The customer must provide authentic and correct information (name, address, contact number) to avoid delay or loss of the product. EWA reserves the right to confirm and validate user-provided details at any time. If details are found to be false (wholly or partly), EWA may, at its sole discretion, reject the order/registration and restrict the user from using the website’s services, without prior notice.
Non-delivery due to customer error: If non-delivery occurs due to a mistake by the customer (wrong name, address, or contact number), any extra cost towards re-delivery will be borne by the customer.
All taxes and duties for deliveries within India are included in the listed product price.
A tracking number and courier link is sent via the shipping confirmation email.
EWA is not liable for delays or non-delivery caused by flood, fire, war, acts of God, or other causes beyond our reasonable control.
If something looks wrong with your delivery, email info@ewaaudio.com or WhatsApp +91 81301 78863 with your order number. Anything that arrived missing, damaged, or hampered in transit is covered by our replacement policy, which has a 72-hour reporting window and requires an unboxing video.
We reply to every email within the day.